Indonesia | English

Privacy Policy

Menaravisi Events Management (MEM) is committed to protecting your privacy as a visitor to our website. The information we collect from you is used to help us deliver the best possible service.

This Privacy Policy outlines how we may collect, store, and use your personal information. By providing your personal information to MEM, you are deemed to have consented to the use, storage, and disclosure of your information as set out in this Policy.


Personal Information

MEM collects personal information in order to operate efficiently and effectively, including for event registration processes, delivering products and services you request, and facilitating marketing and promotional services that may be relevant or of interest to you.

We will only use your personal information for the purpose for which it was provided or for directly related purposes, unless required or permitted by law. If necessary, we may provide more specific purposes at the time of collection.

We may use your personal information to send you direct marketing materials, website updates, newsletters, or SMS communications—but only if you have registered or subscribed to these communications by submitting your personal details. This information may also be used in the implementation of our events.

If you no longer wish to receive such information, you may contact us or unsubscribe at any time. Your request will be processed promptly.

To access or amend the personal information we have collected about you, please contact us via email at: info@warriorchallenge.id

MEM may use the information we collect from and about you to:

  • Respond to your inquiries, provide services, and communicate with you;
  • Develop new services or website content;
  • Offer tailored content, targeted promotions, and advertisements on our site or others;
  • Contact you with information, newsletters, or promotional material related to our events, MEM, or on behalf of our partners and affiliates, including via email or direct mail;
  • Disclose information to relevant third parties for the conduct of events;
  • Conduct research, troubleshoot issues, and enhance user experience and site performance;
  • Protect the security and integrity of our site and business;
  • Track information via cookies and online tracking tools;
  • And for other purposes explained at the point of collection.

Cookies

Cookies are small files placed in your web browser that collect information about your browsing behavior. Their use allows the website to tailor its configuration to your needs and preferences. Cookies do not access information stored on your computer or any personal data (such as your name, address, email, or phone number). Most web browsers accept cookies automatically, but you may choose to disable them in your browser settings. Please note that disabling cookies may limit your experience and access to the full functionality of our site.

We use cookies and other online tracking tools to:

  • Enable navigation and key features on the site (essential cookies);
  • Serve ads more relevant to your interests (advertising cookies);
  • Collect anonymous data such as geographic location, access method, visit duration, time of access, pages viewed, and search terms (via Google Analytics). You can opt out of this tracking if desired;
  • Understand how users interact with the site to improve usability and performance. This may involve data like IP address, device identifiers, usage data, email addresses, and location information. You can opt out of Adobe tracking via the provided link;
  • Track the performance of our on-site advertising, including impressions and click-throughs. Opt-out is also available;
  • Personalize content on platforms such as Facebook and measure communication effectiveness (via Facebook Pixels). Facebook uses cookies, JavaScript, web beacons, and similar technologies. No personally identifiable information is shared with Tourism and Events Queensland. Data may be stored on Facebook servers outside of Australia. You can disable personalized content through your Facebook settings.

Our electronic newsletters may contain tracking pixels—tiny graphic elements embedded in HTML emails that help us analyze campaign effectiveness. These allow us to see if and when you opened the email and which links you clicked.

Personal data collected via tracking pixels is stored and analyzed by MEM to optimize newsletter content and tailor future messages to your interests.


Third Parties

MEM does not sell or trade your personal information. We will not disclose your personal data to third parties unless required for the provision of products or services you have requested, to protect MEM’s rights, property, or safety, or that of our customers or others, or where legally required.

MEM may disclose personal information to third parties necessary for the conduct of events, including but not limited to medical staff during treatment, media publication, result recording, sports program administration, and registered charities for tax invoice purposes.

We may also use your information in anonymized form (without identifying you personally) for marketing analysis, to identify customer needs, and to enhance our services.


Links to Other Websites

This site may contain links to third-party websites or apps, which have their own privacy policies. We are not responsible for the privacy practices of those websites or apps and recommend that you review their policies directly.


Security

MEM is committed to maintaining the security, integrity, and privacy of the personal information submitted through our website.

We have implemented a range of measures to protect the information we hold from misuse, loss, unauthorized access, modification, or disclosure. These include strict confidentiality obligations for our employees, volunteers, affiliates, and service providers, along with secure system and site access protocols.


Access and Control of Your Information

You have the right to request access to the personal information MEM holds about you. You may also request corrections if the information is inaccurate, outdated, incomplete, or misleading.

Please contact our Privacy Officer with details of the information you wish to access or amend, including your name and email address. We may verify your identity before processing your request to ensure your data remains secure. For straightforward requests, we aim to respond within 30 days.

If MEM declines your request, we will provide the reason for the refusal and information on how to lodge a complaint.


Privacy Complaints

If you wish to make a complaint about how MEM has handled your personal data, please submit your complaint in writing via post or email using the contact details provided in this policy. MEM will aim to respond within 30 days.


Changes to This Privacy Policy

MEM reserves the right to amend or update this Privacy Policy at any time. If changes are made, we will publish the revised policy on this webpage. We encourage you to review it periodically to stay informed.


Event-Specific Privacy Policies

Please refer to the specific terms and conditions of each event to review any tailored privacy provisions that may apply.


Contact

For any questions regarding our privacy practices and data protection:

Menaravisi Events Management
Email: info@warriorchallenge.id